Privacy Policy

1. Introduction

jillik ("we," "us," or "the Platform") operates the online gaming platform accessible at jillik.club. In the course of providing our services to players across the Philippines — from Manila and Quezon City to Cebu, Davao, and beyond — jillik collects and processes personal information. We take this responsibility seriously.

This Privacy Policy describes what personal data jillik collects, why we collect it, how we use and protect it, and what rights you have as a data subject under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

By registering a jillik account or using the jillik platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Personal Data We Collect

jillik collects the following categories of personal data depending on the nature of your interaction with the platform:

Registration & Identity Data:

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify the 21+ age requirement under Philippine law)
• Residential address in the Philippines
• Email address and mobile phone number
• Government-issued ID details (PhilSys ID, passport, driver's license, UMID, SSS, or PRC ID)
• Selfie or photograph submitted for KYC identity matching

Financial & Transaction Data:

• GCash account number, Maya account number, bank account details, or other payment instrument identifiers used for deposits and withdrawals
• Transaction history including deposit amounts, withdrawal requests, and dates
• Bonus claim history and wagering activity records

Gaming & Usage Data:

• Game session records including bets placed, outcomes, and session duration
• Platform interaction logs including login timestamps, device type, browser type, and IP address
• Responsible gaming tool usage (deposit limits set, self-exclusion requests)

Communication Data:

• Customer support interactions via email or live chat
• Complaint records and dispute resolution correspondence
• Marketing communication preferences

3. How We Collect Your Data

jillik collects personal data through the following means:

• Directly from you: When you register a jillik account, complete KYC verification, make a deposit or withdrawal, contact support, or update your account settings.
• Automatically: When you access and use the jillik platform, our servers automatically record device identifiers, IP addresses, browser information, session data, and game activity logs.
• From payment providers: When you initiate a GCash, Maya, BPI, or other payment transaction, the relevant provider shares transaction reference data with jillik to enable payment confirmation.
• From identity verification services: jillik may use third-party KYC services to assist in document verification and identity matching. These services process your submitted documents on jillik's behalf.

4. How We Use Your Personal Data

jillik uses your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your jillik account, including identity verification and login authentication.
• Service delivery: Enabling you to access games, process deposits and withdrawals, and participate in promotions.
• Regulatory compliance: Fulfilling obligations under PAGCOR licensing requirements, Philippine anti-money laundering laws (AMLA), and the Data Privacy Act of 2012.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, account takeover, and other prohibited conduct.
• Responsible gaming: Monitoring gaming behavior to identify potential signs of problem gambling, administering self-exclusion requests, and enforcing deposit limits.
• Customer support: Responding to inquiries, resolving disputes, and handling complaints.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. You may withdraw this consent at any time.
• Platform improvement: Analyzing aggregated, anonymized usage data to improve platform performance, game selection, and user experience.

5. Legal Basis for Processing

jillik processes your personal data on the following legal grounds under the Philippine Data Privacy Act:

• Contractual necessity: Processing required to fulfill our obligations under the jillik Terms & Conditions, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with PAGCOR regulations, AMLA reporting obligations, tax requirements, and orders from competent Philippine authorities.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests do not override your fundamental rights.
• Consent: Processing for marketing communications, which you may withdraw at any time by contacting [email protected] or updating your account preferences.

6. Data Sharing and Disclosure

jillik does not sell your personal data. We share your data only in the following circumstances:

• Game providers and technology partners: Game studios and platform technology providers receive session data necessary to operate games and deliver the platform. These parties act as data processors under contractual data processing agreements with jillik.
• Payment service providers: GCash, Maya, BPI, BDO, Metrobank, and other payment partners receive transaction data necessary to process your deposits and withdrawals.
• KYC and identity verification services: Third-party KYC providers process your identity documents on jillik's behalf for account verification purposes only.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and other competent Philippine authorities may receive player data as required by law. jillik cannot withhold data from regulatory bodies with lawful authority to request it.
• Law enforcement: jillik will disclose personal data to Philippine law enforcement agencies when compelled by a court order or other lawful process.

7. Cookies and Tracking Technologies

jillik uses cookies and similar technologies on the jillik.club platform for the following purposes:

• Session cookies: Maintain your logged-in state and game session continuity. These are deleted when you close your browser.
• Preference cookies: Remember display preferences and language settings. Persist across sessions until manually cleared.
• Analytics cookies: Collect anonymized data on platform usage patterns to help jillik improve game lobby performance and navigation. No personally identifiable information is transmitted through analytics cookies.
• Security cookies: Detect abnormal session behavior that may indicate account takeover or fraud attempts.

jillik does not use third-party advertising or behavioral tracking cookies. Your browsing activity on jillik.club is not shared with advertising networks.

8. Data Retention

jillik retains personal data for the following periods:

• Active account data: Retained for the duration of your jillik account.
• Closed account data: Transaction records, KYC documents, and account history are retained for a minimum of 5 years following account closure, as required by PAGCOR licensing conditions and Philippine AMLA regulations.
• Marketing communication preferences: Retained until you withdraw consent or close your account.
• Support interaction records: Retained for 3 years following resolution of the relevant support case.

After the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.

9. Data Security

jillik implements technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and jillik's servers
• Encrypted storage of sensitive data including passwords, identity documents, and financial records
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Regular security audits and penetration testing by independent security professionals
• Two-factor authentication options available to all jillik account holders
• Automated fraud and anomaly detection systems monitoring account and transaction activity

In the event of a personal data breach that poses a risk to player rights and freedoms, jillik will notify the National Privacy Commission (NPC) within 72 hours of discovery and will notify affected players without undue delay, in accordance with NPC Circular 16-03.

10. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jillik:

• Right to be Informed: To know what personal data jillik holds about you and how it is processed.
• Right to Access: To request a copy of the personal data jillik holds about you.
• Right to Rectification: To request correction of inaccurate or incomplete personal data.
• Right to Erasure: To request deletion of your personal data where there is no longer a legal basis for its retention, subject to jillik's regulatory retention obligations.
• Right to Object: To object to processing based on legitimate interests, including direct marketing.
• Right to Data Portability: To receive your personal data in a structured, commonly used format.
• Right to Damages: To be indemnified for damages suffered as a result of inaccurate, incomplete, outdated, false, or unlawfully obtained personal data.

To exercise any of these rights, contact jillik's Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." jillik will respond within 15 business days. Identity verification may be required before processing your request.

11. Children's Privacy

The jillik platform is strictly for persons aged 21 years and older. 21+ jillik does not knowingly collect personal data from persons under 21. If jillik discovers that a person under 21 has registered an account, that account will be immediately closed, all deposits returned, and all personal data deleted from jillik's systems, subject to any regulatory reporting obligations that may apply.

If you believe a minor has created a jillik account, please notify us immediately at [email protected] so that we can take appropriate action.

12. Cross-Border Data Transfers

Some of jillik's technology and game provider partners operate servers outside the Philippines. Where personal data is transferred to countries outside the Philippines, jillik ensures that such transfers comply with the Data Privacy Act of 2012 and are protected by appropriate contractual safeguards, including Standard Contractual Clauses or equivalent data processing agreements with the receiving entity.

13. Changes to This Privacy Policy

jillik may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or PAGCOR regulatory requirements. Material changes will be communicated to registered players by email to the address on file and by a prominent notice on the jillik platform at least 7 days prior to the effective date of the change.

Continued use of the jillik platform after the effective date of an updated Privacy Policy constitutes acceptance of the revised terms. We encourage you to review this page periodically.

14. Contact and Data Protection Officer

For questions about this Privacy Policy, to exercise your data subject rights, or to report a privacy concern, contact jillik at:

Data Protection Officer – jillik
Email: [email protected]
Subject line: "Privacy Policy Inquiry" or "Data Subject Rights Request"

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jillik has processed your personal data in violation of the Data Privacy Act of 2012.